You cannot improve what You cannot measure!
Over the past few years, I have been interacting with a lot of people in the HR and Training vertical. As a promoter of one of the fastest growing Learning and Development companies in Hyderabad, I offer what we do the best through these interactions, Training of course!
No training program is complete with out a structured assessment of the overall Program, the participants and the results.
So going back to my interactions with the various big heads in HR and L&D, i figured there are still a lot of myths when it comes to assessments. I have tried bust a few here.
Myth #1: Certain things just can’t be measured.
This common wisdom is found throughout the business community, not just in CSR. The idea shows up in many different guises – one often hears about “intangible effects” and “incalculable benefits.”
Certainly many phenomena are complex and difficult to measure – yet everything can be measured. In all of my experience gathering quantitative and qualitative data, I’ve found that there is no human interaction so irrational or elusive that it couldn’t be measured. Historically, researchers have created all manner of innovative methods to explore difficult, “soft” concepts. For instance, in 1966 Eugene Webb pioneered unobtrusive measures to “see” social interactions without interfering with them. No matter if it’s an idea, an action, an interaction, or an artifact – if it exists, someone can find a credible way to track it.
